Finding Hope Amidst Despair
In 2009, Rochelle Shields found herself facing what many Americans were experiencing– being laid off. It was a struggle to obtain employment and find affordable medical care. She could not believe that after 20 years as a patient (in her practice), her doctor would not provide services without insurance or cash and could not offer any payment plans.
Through a referral from a friend, Shields heard great things about the Mt. Healthy Family Practice. She decided to make an appointment, and during her first visit to the center she was impressed with how friendly and kind the staff was. “I was surprised by the wide array of services that the center provided as well as their commitments to not only help me become healthy but also helping me to stay healthy”, says Shields. She has lived in Mt. Healthy for years and didn’t realize that THCC’s Mt. Healthy Family Practice was in her neighborhood, right around the corner from her house.
Shields connected with Linda Fox, Resource Advocate, who helped her obtain medical insurance and provided referrals to other services she needed. “I was so grateful for the help, medical services, and referrals that The HealthCare Connection provided to me that I vowed once employment was secured, and if my insurance was accepted, I would remain a patient”, says Shields.
Shields wanted to support the organization that has helped her so much, so in 2011, she applied and was accepted as a Board Member. She has had the opportunity to travel alongside Dolores Lindsay, CEO, promoting and advocating for THCC. In early 2016, she accepted the position of Board Chairman and has continued her commitment to serve and provide leadership to the Board. It is the responsibility of our Board Members to support the medical and administrative staff that provides services at all our locations.